Managed WordPress

Managed WordPress is about you and your visitors having the best possible experience with WordPress. An experience that is achieved through high performance hardware, ease of installation and use, useful features and state of the art security you can always rely on.

This is why our new Managed WordPress packages not only offer maximum performance and security for your websites,  we support you with expert recommendations for plugins and themes, automatic core updates and the 1&1 WP Wizard. Managed WordPress is based on the latest WordPress version WordPress 4.4.

Getting started


Learn how to create post and pages, customize your theme and enhance your website using plugins. Our content tutorials will help you write great stories and optimize your site for SEO.

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We have compiled the most important questions and answers about Managed WordPress and the

Managed WordPress packages for you in this FAQ section.

Show FAQ

The best performance for your websites

This is the Managed WordPress platform at a glance: Fast SSDs and and features like PHP 7 and mod_deflate enable your website to amaze visitors with optimal performance.

  • Full SSD: We store your databases and webspace on high performance SSDs. This results in a performance advantage of more than 50% compared to mechanical hard drives.
  • With PHP 7 + OpCache, WordPress websites run more than twice as fast as with PHP 5.6. PHP 7 impressed us in numerous tests, which is why we have been using a release candidate of PHP 7 with OpCache active that we tested for all Managed WordPress packages from day one. With the release of the final version of PHP 7, we automatically and seamlessly switched your websites to this version, providing an additional performance improvement for your website.
  • 1&1 CDN speeds up loading for your online content such as images or JavaScript files to ensure shorter loading times even with the very high traffic that can result from seasonal promotions or marketing campaigns.

Maximum security for your websites

We automatically protect your website in the background using DDoS protection based on the high-performance Nginx open-source web server, smart user right adjustments and adapted firewall rules.

A great user experience

  • After the installation, you use our wizard to set up your website in just minutes.
  • The wizard recommends themes and plugins that have been selected and tested by our WordPress experts.
    Whether you want to create a blog, photo gallery, company or personal website, you can get started immediately with the right tools.
  • For the first time, pre-live staging offers you the opportunity to take your time setting up your website before the go-live. Only when you have connected your website to the real domain will it be published and get found by search engines.

This way, you can focus on what matters to you: your ideas, content and the design of your website.

Introducing the Managed WordPress themes


Themes not only define the look of your website, they also provide the features that help you present and organize your content. Things like custom headers, featured posts and image sliders help you customize your website, making it truly unique. View the Managed WordPress themes.

Installation options

You can experience Managed WordPress with our optimized Managed WordPress packages or add it to an existing contract.

Start with the new Managed WordPress packages

Upgrade an existing contract

International customers visit: UK, ES, MX, IT, FR

Please rate this post :

34 thoughts on “Managed WordPress

  1. vannai says:

    Dear 1and 1,

    I am write this email to inform you that my domain name can’t add plugin.Why it can’t add plugin?

    1. 1and1help says:

      Hi vannai,

      seems like you switched to an other application in the mean time? I can see that you are not using Managed WordPress anymore.

      Generally, you cannot add plugins in ManagedWordPress manually. There is a collection of plugins, reviewed and well-chosen by our experts, you can add inside of ManagedWordPress.

      For more informations, please follow the link to our ManagedWordPress FAQ:

      Kind regards,
      Michael, 1&1

  2. Anthony says:

    My Managed WordPress says that various Plugins have been pre-installed by WordPress: are these the Plugins that have a blue vertical line down the left hand side?

    I note that Contact 7 requires me to me to install some code on to my wp-admin site. Do the other pre-installed Plugins also require the installsion of code by me or are they running automatically?


  3. He contratado el servicio de WordPress para actualizar la Página Web que tenía con ustedes y al hacerlo mi Página Web ha desaparecido. Me gustaría saber como puedo recuperarla y que vuelva a estar como estaba anteriormente.
    Un saludo.

  4. Rehman says:

    I’m a student and new to the world of web development.
    Can I develop an online store using WordPress? A friend was talking about woocommerce works with WordPress for online store. What’s this? How can I do it? Where can I do it?

    1. 1and1help says:

      Hi Rehman,

      WooCommerce is a plugin for WordPress. You can install it through WordPress dashboard. You can use the integrated WordPress catalogue or upload it as a zip file. Please reference the following article for more information:

      Michael, 1&1

  5. Joanna says:

    You managed WP hosting guarantees that it will be using the latest WP version yet it is out of date, I cannot use the 2017 theme because it requires 4.7 and it says I am using 4.6.1

    Not happy. Having problems after problems with 1&1

    1. 1and1help says:

      Hi Joanna,

      at the moment our colleagues are testing if everythings works fine with 4.7 on our servers. If the tests are done, they will rollout the 4.7 update to Managed WordPress as soon as possible.

      Kind regards,
      Michael, 1&1

  6. Yas says:

    I have a manged wordpress account.
    I am not able to put robots.txt into the website root folder which is named as “app*********” where the .htaccess file is located.It says permission denied and I am not allowed to change the permissions for the app directory.

    1. 1and1help says:

      Hi Yas,

      the Managed WordPress folders have special owner permissions which do not allow you to upload files into it.

      As an alternative you can use a virtual robots.txt plugin for WordPress like this one:

      Michael, 1&1

  7. Lisa Schwarz says:

    How can I remove 1&1 from my website (for sure I will still host with you, but I want you from my backend (as it seems since the last update some things broke, like to preview of unpublished articles anymore etc.))?

    1. 1and1help says:

      Hi Lisa,

      sorry for the issues caused by our last Managed update.

      If you want to have the control over the updates, you can simply switch from managed mode into standard mode. Here you can find a manual for the German 1&1 Control Center:

      Best regards,
      Michael, 1&1

  8. New user says:

    Hi, I’ve just set up a website using your managed WordPress package but the domain name only works with at the end of it – the standard domain name just directs to your holding page. I guess I’m missing the obvious but how do I get the normal domain I purchased to work without having your extension at the end? Thanks

    1. 1and1help says:


      after domain registration it might take some time before you can chose it for your Managed app. Should work now, please try again.

      Best regards,
      Michael, 1&1

  9. Robert says:

    Hi, can I turn off the auto update WordPress feature and still have you manage my site? I’d want to make sure my plugins are compatible first before applying a WP update. Thanks.

    1. 1and1help says:

      Hi Robert,

      sorry, we don’t support that kind of combination. If you use Managed WordPress, automatic updates is always included.

      Michael, 1&1

  10. Robert says:

    I have activated the SSL on my domain. I have a manged WordPress on it. I understand that I cannot edit the .htaccess file.

    How can I activate a permanent 301 redirect from http to https on a managed WordPress site?

    1. 1and1help says:

      Hi Robert,

      activating the SSL option on Managed WordPress forces http automatically to https by redirecting via 301. If this is not working in your case, please send an e-mail to with your domain name and we will have a look at it.

      Best regards,
      Michael, 1&1

  11. Frank says:

    Actually my theme in a managed wordpress environment is executing this line of code:
    wp_enqueue_style(‘custom_css’, get_template_directory_uri().”/templates/custom-css.php”, false, “”, “all”);
    So in my index.html you have this line:

    Problem is that the htaccess file denies such execution of php files. How can I change the htacess file or get rid of this problem?

    1. Frank says:

      So in my index.html you have this line:

    2. 1and1help says:

      Hi Frank,

      you might consider switching from Managed to Standard mode. In Managed WordPress you are not allowed to get any writing access to these files.

      Changing Managed installation to Standard mode:

      Best regards,
      Michael, 1&1

  12. Frank says:


  13. I am getting the following message, after reinstalling a managed wp with backupfiles that where created by your technical department. Please make appropriate changes. Thank you

    “Warning: copy(/homepages/15/d474072471/htdocs/app522827563/wp-admin/includes/update-core.php): failed to open stream: Permission denied in /homepages/15/d474072471/htdocs/app522827563/wp-admin/includes/class-wp-filesystem-direct.php on line 257
    The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-admin/includes/update-core.php

    Installation Failed

    1. 1and1help says:

      Hi David,

      I am very sorry for the inconvinience this has caused!

      Your ticket is still under investigation in our technical department. As soon as they found a solution, you will be informed asap.

      Best regards,
      Michael, 1&1

  14. Gary Wallis says:

    I have just changed my site ‘Test’ from managed to standard & everything seemed to go fine. However when I click on my admin or website link all I get is a men at work sign?

    1. 1and1help says:

      Hi Gary,

      we would like to have a deeper look into this subject. If the issue persists, please send us an e-mail with more details to

      Thanks and best regards,
      Michael, 1&1

  15. Kevin Neal says:

    Hi I see that you have special permissions on htaccess, is there a way to override this

    1. 1and1help says:

      Hi Kevin,

      if you need access to the .htaccess, our kind of Managed WordPress might be not for you.

      You can access the .htaccess exclusively in the Standard WordPress mode. So you might switch your installation to “Standard”. Here we describe you how to manage this:

      Best regards,
      Michael, 1&1

  16. Tina says:

    I was wondering why I was having so much trouble installing a caching plugin (both wp super cache or wp total cache), I’m guessing it’s because of OpCache. I am still able to use another caching plugin, and if not are there options for me to choose how my site is cached?
    Many thanks!

    1. 1and1help says:

      Hi Tina,
      yes that should be possible. What exactly happens, when you try to use wpcache? I think it woul be good if we can have a deeper look. Please send us an email regarding this to and maybe you can attach some screenshots?

      Martin, 1&1

  17. charly paz says:

    cuantos temas trae wordpress por defecto? y alguien me recomienda alguna forma gratuita de encontrar temas, estoy buscando crear una pagina de informacion acerca de hoteles…

  18. Stephanie says:

    Hi, the www of my domain name disappear after every update…
    So I manually change the wp-config file to add it back. But the next update rewrites the file and erases the www.
    I called for help, they said it’s ok but it’s not.
    It happened again 2 days ago, and last night. And it seems no one can correct that problem.
    Do you have an idea how to solve the problem ?
    Thank you

    1. 1and1help says:

      Hi Stephanie,

      as I can see in our system, our customer service was already able to give you all necessary informations.

      To ensure that the www. address still works after WordPress updates, you might consider to change your installation into a standard version.

      Best regards,
      Michael, 1&1

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